Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Albuquerque Wellness Center. This critical role ensures seamless patient experiences during evening hours while maintaining a professional, secure environment. We offer competitive pay, comprehensive benefits, and immediate opportunities for career growth. If you're a detail-oriented professional seeking a stable night position with impact, apply today!
Responsibilities
- Manage patient check-in/out procedures with precision and empathy
- Answer multi-line phone systems and triage urgent calls appropriately
- Maintain accurate patient records and confidential documentation
- Coordinate with medical staff for emergency protocols
- Oversee facility security during overnight hours
- Process insurance verifications and billing inquiries
- Prepare daily reports for morning shift handover
Qualifications
- High school diploma or equivalent required
- Minimum 1 year front desk or customer service experience
- Proficiency with EMR systems (Epic preferred)
- Strong multitasking and conflict resolution skills
- Ability to work independently during overnight hours
- Basic medical terminology knowledge
- Valid New Mexico driver's license (for occasional errands)
- Flexibility to cover weekend shifts as needed