Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Oakland Medical Center. This pivotal role ensures seamless 24/7 patient experiences while maintaining a secure, professional environment during evening hours. We offer competitive compensation, comprehensive benefits, and opportunities for career growth in a supportive setting.
Responsibilities
- Manage front desk operations during night shift (6 PM - 6 AM)
- Answer and triage incoming calls with exceptional professionalism
- Register patients and update electronic health records accurately
- Coordinate with security teams for after-hours facility access
- Perform clerical tasks including appointment scheduling and data entry
- Maintain lobby security and patient confidentiality protocols
Qualifications
- Minimum 1 year receptionist or customer service experience
- Ability to work independently during night shift hours
- Proficiency with Microsoft Office Suite and EMR systems
- Strong communication and conflict resolution skills
- High school diploma or equivalent required
- Healthcare or medical facility experience preferred