Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Mountain View Medical Center! We're seeking a professional and energetic individual to serve as the first point of contact for our patients during evening hours. This role is perfect for detail-oriented night owls who thrive in fast-paced environments while delivering exceptional customer service. Enjoy competitive pay, comprehensive benefits, and a supportive work culture that values your contributions.
Responsibilities
- Manage multi-line phone system with exceptional professionalism and efficiency
- Perform patient registration, insurance verification, and medical record updates
- Coordinate appointment scheduling and manage provider calendars
- Maintain secure patient information with strict HIPAA compliance
- Assist with administrative tasks including filing, scanning, and data entry
- Collaborate with clinical staff to ensure seamless patient flow
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 1+ years receptionist or customer service experience
- Strong computer proficiency with EHR systems (Epic knowledge a plus)
- Exceptional communication and multitasking abilities
- Ability to remain calm under pressure during high-traffic periods
- Flexibility to work 11 PM - 7 AM shifts, including weekends
- Valid Colorado driver's license and reliable transportation