Job Description
Join Cleveland Municipal Services as a Night Shift Administrative Assistant and become an essential part of our 24/7 operations team. We're seeking a detail-oriented professional to support our city services after hours, ensuring seamless administrative workflows while residents sleep. This unique role offers work-life balance with no daytime meetings, competitive benefits, and the opportunity to serve our community behind the scenes. If you thrive in quiet environments and excel at organization, apply today to make a difference in Cleveland's administrative backbone.
Responsibilities
- Manage incoming communications (calls, emails, digital forms) during night shift hours
- Process and document municipal service requests using proprietary software
- Coordinate with day teams for seamless task handover and documentation
- Maintain accurate records of daily operations and incident reports
- Prepare essential reports for morning leadership review
- Ensure office security protocols are followed during off-hours
- Support emergency response coordination when required
Qualifications
- Minimum 2 years administrative support experience
- Proficiency in Microsoft Office Suite (Outlook, Excel, Word)
- Ability to work independently with minimal supervision
- Strong attention to detail and error-prevention skills
- Valid Ohio driver's license (for occasional document runs)
- Flexibility to cover variable shifts during emergencies
- Basic knowledge of municipal service operations preferred
- Ability to pass background check and security clearance