Job Description
Join our dynamic team as an immediate-hire receptionist in Cleveland, OH! We're seeking a detail-oriented professional to serve as the first point of contact for our clients. This role combines exceptional customer service with critical data entry responsibilities in a fast-paced healthcare environment. Enjoy competitive pay, comprehensive benefits, and a supportive workplace culture that values growth and work-life balance.
Responsibilities
- Manage incoming calls and direct communications to appropriate departments
- Perform accurate data entry for patient records and scheduling systems
- Greet visitors and coordinate front-desk operations
- Process incoming/outgoing mail and correspondence
- Maintain digital filing systems with HIPAA-compliant protocols
- Assist with office supply inventory management
- Coordinate meeting room reservations and logistics
Qualifications
- High school diploma or equivalent required
- 1+ years receptionist or administrative experience
- Proficient in Microsoft Office Suite and data entry software
- Exceptional verbal/written communication skills
- Ability to multitask in high-pressure situations
- Strong attention to detail with error-free documentation
- Basic knowledge of healthcare terminology preferred
- Proven problem-solving and conflict resolution abilities