Job Description
Join our dynamic team at Mountain View Medical Center as a Full-Time Receptionist in beautiful Colorado Springs! We're seeking a polished professional to serve as the first point of contact for our patients and visitors. This is an immediate opportunity to make a meaningful impact in a supportive healthcare environment. Enjoy competitive pay, comprehensive benefits, and a vibrant workplace culture that values growth and excellence. If you're passionate about exceptional customer service and thrive in fast-paced settings, apply today!
Responsibilities
- Manage front desk operations including patient check-in/check-out, appointment scheduling, and phone triage
- Maintain accurate patient records using EMR systems and ensure HIPAA compliance
- Coordinate office communications and distribute correspondence to appropriate departments
- Assist with administrative tasks such as filing, data entry, and inventory management
- Handle visitor inquiries and resolve concerns with professionalism and empathy
- Support medical staff with clerical tasks and maintain a clean, organized reception area
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 2 years of front desk/reception experience in healthcare setting
- Proficiency in EMR systems (Epic/Meditech) and Microsoft Office Suite
- Exceptional communication and interpersonal skills
- Ability to multitask in high-pressure situations while maintaining composure
- Strong organizational skills with attention to detail
- Basic medical terminology knowledge