Job Description
Join our vibrant Baltimore team as the first point of contact for Metropolitan Business Solutions! We're seeking a polished Receptionist to deliver exceptional client experiences while managing front desk operations. Enjoy competitive compensation, comprehensive benefits, and a collaborative environment in the heart of downtown Baltimore. Perfect for detail-oriented professionals who thrive in dynamic settings.
Responsibilities
- Manage professional front desk operations including call routing, mail processing, and visitor greeting
- Coordinate meeting room reservations and office logistics for 50+ employees
- Maintain accurate visitor logs and issue security passes for controlled access
- Support administrative tasks including calendar management, data entry, and document preparation
- Collaborate with office manager on supply inventory and vendor communications
- Execute multi-line phone system operations with zero tolerance for missed calls
- Uphold brand standards through professional appearance and courteous client interactions
Qualifications
- Minimum 2 years professional receptionist or front desk experience
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel) and scheduling tools
- Exceptional written and verbal communication skills with Baltimore-area fluency
- Ability to manage competing priorities with calm professionalism under pressure
- Valid Maryland driver's license with reliable transportation
- Associates degree in Business Administration or related field preferred
- Experience with multi-line phone systems and visitor management software
- Proven ability to maintain confidentiality and handle sensitive information