Job Description
Join our dynamic healthcare team as an Immediate Hire Receptionist at Fresno Community Health Center! We're seeking a professional, warm, and organized individual to be the first point of contact for our patients and visitors. This is a fantastic opportunity to launch or advance your administrative career in a supportive environment with competitive compensation and benefits.
As a key member of our front-desk team, you'll manage daily operations while delivering exceptional customer service. We offer paid training, flexible scheduling options, and a collaborative workplace culture. If you're detail-oriented, thrive in fast-paced settings, and want to make a difference in your community, apply today!
Responsibilities
- Manage multi-line phone system, screen calls, and route inquiries to appropriate departments
- Greet and register patients efficiently using electronic health records (EHR) systems
- Schedule appointments, manage calendars, and coordinate meeting logistics
- Handle patient check-in/check-out procedures and collect insurance information
- Maintain organized front-desk environment and manage office supplies inventory
- Assist with clerical tasks including data entry, filing, and document processing
- Collaborate with clinical staff to ensure seamless patient flow and communication
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 1 year experience in customer service or administrative role
- Proficiency with Microsoft Office Suite (Outlook, Word, Excel)
- Experience with EHR systems (e.g., Epic, Cerner) or similar software
- Strong multitasking abilities with exceptional time management skills
- Professional demeanor with excellent verbal/written communication
- Ability to maintain confidentiality and HIPAA compliance standards
- Positive attitude and willingness to learn new systems quickly