Job Description
Join our award-winning healthcare team as a Full-Time Receptionist in Washington, NC! We're seeking a dynamic professional to serve as the first point of contact for patients and visitors. Enjoy a flexible schedule with weekday shifts and occasional weekends while making a meaningful impact in our community. Harmony Healthcare Solutions offers competitive benefits, career growth opportunities, and a supportive work environment. If you're passionate about exceptional customer service and thrive in fast-paced settings, apply today!
Responsibilities
- Manage front desk operations including patient check-in/out, appointment scheduling, and phone triage
- Maintain accurate patient records using our EMR system while ensuring HIPAA compliance
- Coordinate with clinical teams to ensure seamless patient flow and wait time management
- Handle billing inquiries and process insurance verification with precision
- Manage office inventory, supply ordering, and facility maintenance requests
- Support administrative tasks including data entry, filing, and document preparation
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 2+ years of receptionist or customer service experience in healthcare setting
- Proficiency in Microsoft Office Suite and EMR systems (Epic a plus)
- Exceptional communication skills with multilingual ability a strong advantage
- Strong organizational skills with ability to multitask in high-pressure environments
- Flexibility to work alternating weekends and occasional overtime
- Basic medical terminology knowledge required