Job Description
Join our dynamic team at Detroit Metro Business Solutions as a Full-Time Receptionist with Data Entry expertise! We're seeking a polished professional to serve as the first point of contact for our clients while managing critical data operations. This hybrid role blends exceptional customer service with precise administrative support in a fast-paced corporate environment. Enjoy competitive compensation, comprehensive benefits, and opportunities for career growth in Detroit's thriving business district.
Responsibilities
- Manage multi-line phone system, screen calls, and route inquiries to appropriate departments
- Perform accurate data entry into CRM and ERP systems with 99%+ precision
- Greet visitors, schedule appointments, and maintain visitor log security protocols
- Process incoming/outgoing mail, shipments, and office supplies inventory
- Prepare confidential documents, reports, and correspondence using Microsoft Office Suite
- Coordinate office calendars, meeting rooms, and travel arrangements for executives
- Assist with HR onboarding paperwork and new employee orientation materials
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 2 years receptionist or administrative experience
- Proven data entry skills with 10,000+ keystrokes per minute accuracy
- Proficiency in Microsoft Office Suite (Outlook, Excel, Word) and CRM software
- Exceptional verbal/written communication and interpersonal skills
- Ability to multitask in high-pressure situations with strict deadlines
- Professional demeanor with strong attention to detail and confidentiality
- Valid Michigan driver's license and reliable transportation