Job Description
Join our dynamic team at Metro Solutions Group as a Full-Time Receptionist where your organizational skills and data entry precision will drive our client experience excellence. We're seeking a professional who thrives in fast-paced environments and values accuracy in every interaction. This role combines frontline hospitality with critical administrative support, making it ideal for detail-oriented individuals ready to grow their career in Detroit's thriving business district.
Responsibilities
- Manage front desk operations including call routing, visitor greeting, and mail processing
- Maintain accurate digital records through advanced data entry in CRM and ERP systems
- Coordinate multi-line phone systems and schedule management for executive team
- Process incoming/outgoing correspondence with strict attention to confidentiality
- Assist with office inventory management and supply procurement
- Support HR documentation workflows and onboarding paperwork
- Collaborate with department heads to prioritize administrative tasks
Qualifications
- Minimum 2 years professional receptionist or administrative experience
- Advanced proficiency in Microsoft Office Suite (Excel, Word, Outlook)
- Proven data entry skills with 10,000+ keystrokes per hour accuracy
- Exceptional verbal communication and customer service abilities
- Experience with CRM systems (Salesforce/HubSpot preferred)
- Ability to multitask in high-pressure environments
- High school diploma or equivalent required
- Professional appearance and positive demeanor