Job Description
Join our dynamic team in Cleveland as a Full-Time Receptionist and become the first point of contact for our clients. This role combines exceptional customer service with precise data entry responsibilities in a fast-paced corporate environment. We're seeking a polished professional who thrives in administrative settings and can maintain accurate digital records while managing daily office operations.
Responsibilities
- Manage multi-line phone system, screen calls, and route inquiries to appropriate departments
- Perform accurate data entry of client information, schedules, and correspondence into CRM systems
- Greet visitors, schedule appointments, and coordinate meeting logistics
- Maintain organized filing systems (digital and physical) for documents and records
- Assist with office supply inventory management and equipment maintenance
- Process incoming/outgoing mail and manage shipping logistics
- Support administrative projects with document preparation and data compilation
Qualifications
- Minimum 2 years receptionist or administrative support experience
- Proven data entry skills with 10,000+ keystrokes per minute accuracy
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and CRM software
- Exceptional verbal/written communication and interpersonal skills
- Ability to multitask in high-pressure environments with attention to detail
- Professional appearance and courteous telephone etiquette
- High school diploma or equivalent; associate degree preferred
- Must pass background check and drug screening