Job Description
Join our dynamic team as a Full-Time Receptionist at Metro Detroit Business Solutions, where your administrative prowess will be the cornerstone of our client experience. We're seeking a detail-oriented professional to manage our front desk operations with exceptional organizational skills and data entry accuracy. This role offers growth opportunities in a supportive environment where your contributions directly impact our operational excellence.
Responsibilities
- Manage front desk reception including greeting visitors, answering multi-line phone systems, and routing communications
- Perform high-volume data entry with 99% accuracy into CRM and internal databases
- Coordinate office scheduling, meeting room reservations, and travel arrangements
- Maintain digital and physical filing systems with strict confidentiality protocols
- Process incoming/outgoing mail, shipments, and office inventory management
- Assist with administrative tasks including report generation and document formatting
- Support HR functions onboarding documentation and employee records
Qualifications
- Minimum 2 years experience in administrative/reception roles with data entry focus
- Proven data entry proficiency with 10,000+ keystrokes per hour and 40 WPM typing speed
- Advanced proficiency in Microsoft Office Suite (Excel, Word, Outlook)
- Exceptional verbal/written communication and interpersonal skills
- Strong organizational abilities with meticulous attention to detail
- Experience with CRM systems (Salesforce preferred)
- Ability to multitask in fast-paced environments with competing priorities
- Professional demeanor and crisis management skills