Job Description
We are seeking a detail-oriented and professional Receptionist to join our growing team in Chicago, IL. In this role, you will be the first point of contact for our clients and visitors, ensuring a welcoming atmosphere while managing essential administrative functions. If you have a strong background in data entry and possess excellent communication skills, we want to hear from you.
As a key member of our administrative team, you will play a vital role in maintaining our office efficiency and client satisfaction. We offer a competitive salary, comprehensive benefits package, and a supportive work environment for career growth.
Responsibilities
- Front Desk Management: Greet and welcome visitors with a professional demeanor, answer multi-line phone systems, and direct inquiries appropriately.
- Data Entry: Accurately input, update, and maintain data in company databases and spreadsheets with a typing speed of 40+ WPM.
- Appointment Scheduling: Manage the company calendar, schedule meetings, and coordinate travel arrangements for staff.
- Correspondence: Draft, proofread, and distribute emails and internal memos to ensure clear communication channels.
- File Management: Organize physical and digital files, ensuring documents are easily retrievable and compliant with company policies.
- Office Supplies: Monitor inventory levels of office supplies and place orders as needed to keep operations running smoothly.
- Customer Service: Assist customers with inquiries and resolve issues efficiently to maintain high retention rates.
Qualifications
- Education: High school diploma or GED required; Associate’s degree or certificate in Office Administration is a plus.
- Experience: Minimum of 2-3 years of experience in a receptionist or administrative support role.
- Skills: Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and experience with CRM software.
- Typing: Demonstrated ability to type accurately and quickly (40+ WPM).
- Communication: Excellent verbal and written communication skills with a professional phone manner.
- Attention to Detail: Highly organized with a strong focus on accuracy and data integrity.
- Availability: Ability to work full-time, Monday through Friday, with occasional flexibility for overtime.