Job Description
Are you a welcoming professional looking for a rewarding career in administrative support? Cleveland Professional Services is seeking a detail-oriented Front Desk Receptionist to join our growing team. In this pivotal role, you will be the first point of contact for our clients and visitors, ensuring a smooth and professional operation of our front office.
We pride ourselves on offering a flexible schedule that accommodates work-life balance, along with comprehensive benefits and a collaborative work environment. If you have excellent communication skills and a passion for customer service, we want to meet you.
Why Join Us?
- Competitive salary and comprehensive benefits package.
- Flexible work schedule tailored to your needs.
- Opportunities for professional growth and development.
- A supportive and inclusive company culture.
Responsibilities
- Front Desk Management: Greet and welcome visitors in a professional and friendly manner, ensuring a positive first impression.
- Communication: Answer, screen, and forward incoming calls, as well as take and relay accurate messages.
- Administrative Support: Perform general clerical duties including filing, data entry, copying, and scanning documents.
- Scheduling: Manage the company calendar, schedule appointments, and coordinate meeting rooms.
- Customer Service: Address client inquiries promptly and route them to the appropriate department or staff member.
- Mail and Delivery: Receive and distribute incoming mail and packages efficiently.
Qualifications
- Education: High school diploma or GED required; additional certification in office administration is a plus.
- Experience: Proven experience as a receptionist or in a similar administrative role is preferred.
- Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, Outlook) and basic computer navigation.
- Interpersonal Skills: Excellent verbal and written communication skills with a professional demeanor.
- Organization: Strong organizational skills with the ability to multitask and prioritize tasks in a fast-paced environment.
- Availability: Ability to work a flexible schedule, including occasional evenings or weekends if required.