Job Description
Join our award-winning healthcare team at City Center Medical Group, where patient care meets administrative excellence! We're seeking a dynamic Front Desk Receptionist to serve as the first point of contact for our busy Philadelphia practice. This role combines exceptional customer service with precise data management to ensure seamless patient experiences. Enjoy a modern office environment with competitive benefits, professional development opportunities, and a supportive team culture. If you thrive in fast-paced settings and take pride in accuracy, apply today to become the face of our clinic!
Responsibilities
- Manage patient check-in/out processes using our electronic health record system
- Accurately input and maintain patient demographic and insurance data
- Coordinate appointment scheduling and calendar management for multiple providers
- Handle incoming calls and correspondence with professionalism
- Process insurance verification and billing documentation
- Assist with medical records management and document scanning
- Support administrative tasks including filing, copying, and supply inventory
Qualifications
- Minimum 1 year receptionist or front desk experience
- Proficient in data entry with exceptional typing accuracy (45+ WPM)
- Expertise with electronic health records (EHR) systems
- Strong knowledge of medical terminology and insurance protocols
- Outstanding communication and interpersonal skills
- Ability to multitask in high-pressure environments
- High school diploma or equivalent required; associate's degree preferred
- Proficient in Microsoft Office Suite