Job Description
Join our award-winning healthcare team as a Front Desk Receptionist at Baltimore Health Partners! We're seeking a polished professional to serve as the first point of contact for our patients and visitors. This role is perfect for someone who thrives in fast-paced environments and takes pride in creating exceptional experiences. Enjoy comprehensive benefits, competitive compensation, and a supportive culture focused on career growth. Immediate opening with flexible scheduling options available.
Responsibilities
- Manage patient check-in/out processes efficiently using Epic EMR systems
- Handle multi-line phone systems with exceptional call routing and message management
- Coordinate appointment scheduling and maintain accurate calendar updates
- Process insurance verifications and collect patient co-pays accurately
- Maintain clean, organized reception area with professional ambiance
- Collaborate with clinical staff to ensure seamless patient flow
- Assist with administrative tasks including filing, scanning, and data entry
Qualifications
- High school diploma or equivalent; associate degree preferred
- 2+ years experience in medical or corporate reception
- Proficiency in Microsoft Office Suite and EMR systems
- Exceptional communication and interpersonal skills
- Ability to multitask in high-pressure situations
- Strong attention to detail and organizational abilities
- Basic medical terminology knowledge required
- Valid CPR certification preferred