Job Description
Join our award-winning healthcare team as a Front Desk Receptionist at Albuquerque Medical Center! We're seeking a professional, patient-focused individual to be the first point of contact for our diverse patient community. Enjoy competitive compensation, comprehensive benefits, and a supportive work environment in New Mexico's largest city. If you excel in customer service and thrive in fast-paced settings, apply today to start your rewarding career journey!
Responsibilities
- Manage patient check-in/out process efficiently using Epic EMR system
- Answer multi-line phone system with exceptional etiquette and accuracy
- Schedule appointments and maintain electronic calendars
- Collect co-pays and process insurance verifications
- Coordinate with clinical staff for seamless patient flow
- Maintain secure patient records and confidentiality standards
- Assist with basic administrative tasks including filing and scanning
Qualifications
- High school diploma or equivalent required
- 1+ years receptionist or customer service experience
- Proficiency with EMR systems (Epic preferred)
- Exceptional communication and interpersonal skills
- Ability to multitask in high-pressure environments
- Basic knowledge of medical terminology
- Valid New Mexico driver's license and reliable transportation
- Spanish fluency strongly preferred