Job Description
Join our dynamic healthcare team as a Flexible Weekend Receptionist at Phoenix Healthcare Solutions! We're seeking a professional, patient-focused individual to manage front desk operations during weekends. Enjoy a work-life balance with our adaptable schedule while providing exceptional service to patients and staff. This role offers competitive compensation, comprehensive training, and a supportive environment where your contributions make a real difference. If you thrive in fast-paced settings and value flexibility, apply today to become part of our award-winning patient care network.
Responsibilities
- Manage patient check-ins and appointments with precision and empathy
- Answer and route multi-line phone systems professionally
- Coordinate weekend staff schedules and coverage requests
- Maintain accurate patient records and confidential information
- Process insurance verifications and billing documentation
- Assist with patient inquiries and triage to appropriate departments
- Ensure reception area cleanliness and professional appearance
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with medical scheduling software (e.g., Epic, Cerner)
- Strong organizational skills with attention to detail
- Excellent communication and conflict resolution abilities
- Flexibility to work Saturdays and Sundays (6am-6pm shifts)
- Basic knowledge of healthcare HIPAA compliance
- High school diploma or equivalent required