Job Description
Join our dynamic team at Urban Wellness Centers as a Weekend Receptionist and become the welcoming face of our innovative healthcare facility. We offer a flexible schedule perfect for work-life balance, allowing you to thrive professionally while enjoying your weekdays. Our state-of-the-art Tucson location values exceptional patient experiences, and you'll be at the forefront of delivering outstanding service. With competitive pay and a supportive environment, this role is ideal for organized individuals who excel in fast-paced settings. Apply today to become part of a team that prioritizes both employee well-being and patient care.
Responsibilities
- Manage front desk operations with professionalism during weekend shifts (Saturday/Sunday)
- Coordinate patient appointments and maintain accurate scheduling systems
- Handle multi-line phone calls and digital communications with exceptional etiquette
- Process patient registrations and ensure HIPAA compliance in all interactions
- Assist with administrative tasks including filing, data entry, and inventory management
- Collaborate with healthcare staff to ensure seamless patient flow and satisfaction
- Resolve inquiries with empathy while maintaining a calm demeanor under pressure
Qualifications
- High school diploma or equivalent; college coursework preferred
- 1+ years in customer service or receptionist role
- Proficiency in Microsoft Office Suite and scheduling software
- Exceptional verbal/written communication skills in English
- Ability to work independently with minimal supervision
- Strong organizational skills and attention to detail
- Flexibility to adapt to changing priorities and schedules
- Basic medical terminology knowledge (or willingness to learn)