Job Description
Join our dynamic healthcare team as a Flexible Schedule Receptionist in Fort Worth! We're seeking a professional night shift professional to manage our front desk operations with exceptional customer service. Enjoy the perfect work-life balance with adaptable hours while supporting our 24/7 patient care mission. This role offers competitive pay, comprehensive benefits, and a supportive environment where your contributions make a real difference.
Responsibilities
- Manage multi-line phone system and direct calls to appropriate departments
- Greet patients/visitors with warm professionalism and handle inquiries
- Schedule appointments and maintain accurate electronic records
- Process patient registrations and verify insurance information
- Coordinate with clinical teams for seamless patient flow
- Maintain organized reception area and office supplies inventory
- Handle confidential patient information with HIPAA compliance
Qualifications
- Minimum 1 year receptionist or customer service experience
- Exceptional communication and interpersonal skills
- Proficiency with scheduling software (e.g., Epic, Cerner)
- Ability to work independently during night shift hours
- Strong organizational skills and attention to detail
- Basic medical terminology knowledge preferred
- Flexibility to cover varying shifts as needed
- High school diploma or equivalent required