Job Description
Join our dynamic team at CityHub Solutions as an Entry-Level Receptionist and make your mark in Philadelphia's thriving business district! We're seeking a detail-oriented professional to serve as the first point of contact for our clients while supporting critical data operations. This hybrid role blends exceptional customer service with precise administrative tasks, offering growth opportunities in office management and digital record-keeping. Enjoy competitive benefits, flexible scheduling, and a collaborative environment where your organizational skills shine.
Responsibilities
- Manage multi-line phone system, screen calls, and route inquiries to appropriate departments
- Process and maintain accurate digital records using proprietary data entry software
- Greet visitors, schedule appointments, and manage conference room reservations
- Handle incoming/outgoing mail and shipments, including logging and distribution
- Assist with document preparation, filing, and basic office equipment maintenance
- Support administrative staff with ad-hoc projects and data verification tasks
- Maintain organized physical and digital filing systems
- Collaborate with team to optimize front-office workflows
Qualifications
- High school diploma or equivalent; college coursework preferred
- Minimum 1 year experience in customer service or administrative support
- Proficient in 10-key typing (8,000+ keystrokes/hour) with 95%+ accuracy
- Advanced knowledge of Microsoft Office Suite (Excel, Word, Outlook)
- Exceptional verbal communication and active listening skills
- Ability to multitask in fast-paced environments with minimal supervision
- Professional demeanor with strong attention to detail
- Prior experience with CRM systems (e.g., Salesforce, HubSpot) preferred