Job Description
Join our dynamic team as an Entry-Level Receptionist where your organizational talents shine! We're seeking a detail-oriented professional to serve as the first point of contact for our clients. This hybrid role combines exceptional customer service with precise data management, offering an ideal launchpad for administrative careers in Baltimore's thriving business district. Enjoy competitive pay, comprehensive training, and a supportive environment that values growth.
Responsibilities
- Manage multi-line phone systems and direct calls to appropriate departments
- Process client information through accurate data entry into CRM systems
- Greet visitors warmly and coordinate office access protocols
- Maintain digital and physical filing systems with meticulous attention to detail
- Schedule appointments and coordinate meeting logistics
- Assist with basic office correspondence and document preparation
- Support administrative projects including data verification and reporting
Qualifications
- High school diploma or equivalent (college degree preferred)
- Minimum 40 WPM typing speed with 95% accuracy
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Experience with customer relationship management (CRM) software
- Exceptional verbal communication and active listening skills
- Ability to handle confidential information with discretion
- Strong problem-solving abilities in fast-paced environments
- Positive attitude with commitment to professional development