Job Description
Welcome to Apex Medical Center, where we prioritize excellence in patient care and administrative support. We are currently seeking a motivated and professional Entry Level Receptionist to serve as the welcoming face of our organization in Raleigh, NC.
This is an excellent opportunity for individuals looking to start their career in a fast-paced healthcare environment. You will play a critical role in ensuring smooth operations and providing exceptional service to our patients and visitors.
Why Join Us?
- Competitive hourly pay ($18 - $22/hr).
- Comprehensive health, dental, and vision insurance.
- Paid time off and holiday pay.
- Opportunities for professional growth and development.
Take the next step in your career today. Apply now!
Responsibilities
- Front Desk Management: Greet all visitors and patients warmly, manage the reception area, and ensure a professional environment.
- Phone Operations: Answer multi-line phone systems professionally, screen calls, and route them to the appropriate departments.
- Communication: Handle incoming and outgoing emails, faxes, and mail with a focus on accuracy and timeliness.
- Scheduling: Assist with scheduling patient appointments and maintaining the department calendar.
- Data Entry: Perform accurate data entry tasks to update patient records and manage internal databases.
- Customer Service: Address inquiries from patients and staff, resolving issues efficiently and courteously.
Qualifications
- Education: High school diploma or GED is required; Associate’s degree preferred.
- Experience: Previous experience as a receptionist or in a customer service role is a plus, but we are willing to train motivated entry-level candidates.
- Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, Outlook) and basic computer operations.
- Communication: Excellent verbal and written communication skills with a friendly and approachable demeanor.
- Professionalism: Must maintain a professional appearance, dress code, and attitude at all times.
- Reliability: Must be punctual, organized, and able to work full-time hours with occasional flexibility.