Job Description
Launch your administrative career with Metro Business Solutions! We're seeking a detail-oriented Entry-Level Receptionist with exceptional data entry skills to join our growing team in Charlotte. This hybrid role combines frontline customer service with critical backend data management, offering comprehensive training and clear advancement paths. Enjoy competitive compensation, health benefits, and a collaborative work environment in downtown Charlotte's vibrant business district.
Perfect for recent graduates or career changers with strong typing accuracy and customer service aptitude. You'll be the face of our organization while ensuring seamless data operations across departments. Our supportive culture values growth and offers mentorship opportunities for motivated professionals.
Responsibilities
- Perform high-accuracy data entry into CRM and inventory management systems
- Manage multi-line phone system with professional call routing and message handling
- Process and maintain digital records with strict confidentiality protocols
- Greet visitors, schedule appointments, and manage office correspondence
- Assist with document preparation, filing, and administrative workflows
- Collaborate with sales and finance teams for data reconciliation tasks
- Contribute to process improvements for data management efficiency
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 40 WPM typing speed with 98%+ accuracy
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
- Basic knowledge of database management principles
- Exceptional verbal communication and customer service skills
- Ability to multitask in fast-paced environments
- Strong attention to detail with error-prevention mindset
- Reliable transportation and punctuality