Job Description
Join our dynamic team as a Data Entry Receptionist at Metropolitan Business Solutions! We're urgently seeking a detail-oriented professional to serve as the first point of contact while maintaining critical data integrity. This hybrid role combines exceptional customer service with precise administrative support in our vibrant downtown New Orleans office. Enjoy competitive compensation, comprehensive benefits, and a collaborative environment where your skills directly impact our operational excellence.
Responsibilities
- Accurately input, update, and maintain client databases and records using proprietary software
- Manage multi-line phone system, screen calls, and route inquiries to appropriate departments
- Greet visitors, schedule appointments, and handle incoming/outgoing correspondence
- Process and reconcile invoices, purchase orders, and expense reports
- Generate daily, weekly, and monthly reports for leadership review
- Assist with office inventory management and supply procurement
- Collaborate with accounting and sales teams to ensure data consistency
Qualifications
- Minimum 2 years experience in data entry and front desk reception
- Proficiency in Microsoft Office Suite (Excel, Outlook, Word)
- Minimum 65 WPM typing speed with 99% accuracy
- Strong knowledge of CRM systems (Salesforce experience preferred)
- Exceptional time management and multitasking abilities
- Professional demeanor with excellent verbal/written communication
- Ability to maintain confidentiality and handle sensitive information
- High school diploma or equivalent; associate's degree preferred