Job Description
Join our dynamic team in Fresno as a Data Entry Receptionist and become the cornerstone of our client interactions! We're seeking a detail-oriented professional to manage front desk operations while ensuring accurate data management. This hybrid role combines exceptional customer service with precise administrative tasks in a fast-paced environment. Enjoy competitive pay, comprehensive benefits, and opportunities for career advancement within our growing company.
Responsibilities
- Accurately input and maintain client data in CRM systems with 99%+ precision
- Manage multi-line phone system, screen calls, and route inquiries to appropriate departments
- Process incoming/outgoing mail, packages, and deliveries with tracking protocols
- Schedule appointments and coordinate calendars for executive team members
- Generate daily, weekly, and monthly reports using Microsoft Excel and Word
- Assist with onboarding new hires by preparing welcome packets and equipment setup
- Maintain organized digital and physical filing systems with strict confidentiality
Qualifications
- Minimum 2 years experience in data entry with 10,000+ keystrokes per minute accuracy
- Proficient in Microsoft Office Suite (Outlook, Excel, Word) and Google Workspace
- Exceptional customer service skills with ability to handle high-pressure situations
- High school diploma or equivalent; associate's degree preferred
- Strong multitasking abilities with proven time management skills
- Experience with Salesforce or similar CRM platforms
- Typing speed of 60+ WPM with zero errors in timed tests
- Must pass background check and drug screening