Job Description
Join our dynamic team at Metro Business Solutions as a Data Entry Receptionist in Minneapolis! We're seeking a detail-oriented professional to serve as the first point of contact for our clients while maintaining accurate digital records. This hybrid role combines exceptional customer service with precise data management, offering competitive compensation and growth opportunities in a supportive environment.
Responsibilities
- Perform accurate data entry into CRM and ERP systems with 99%+ accuracy
- Manage multi-line phone systems, screen calls, and route inquiries
- Greet visitors, schedule appointments, and maintain reception area
- Process incoming/outgoing mail and correspondence
- Generate daily, weekly, and monthly administrative reports
- Maintain digital filing systems and document security protocols
- Collaborate with accounting and HR departments for record updates
Qualifications
- Minimum 1 year experience in data entry or administrative support
- 60+ WPM typing speed with 10-key proficiency
- Expert knowledge of Microsoft Office Suite (Excel, Word, Outlook)
- Strong attention to detail and error prevention skills
- Excellent verbal communication and customer service abilities
- Ability to multitask in fast-paced environment
- Associate's degree or equivalent certification preferred
- Experience with Salesforce or similar CRM systems