Job Description
Join our dynamic team at Metro Business Solutions as a Data Entry Receptionist! We're seeking a detail-oriented professional to serve as the first point of contact while maintaining accurate digital records. This hybrid role combines exceptional customer service with precise data management in our Minneapolis headquarters. Enjoy competitive pay, comprehensive benefits, and a collaborative environment that values growth and accuracy.
Responsibilities
- Manage high-volume data entry with 99%+ accuracy for CRM and ERP systems
- Handle 50+ daily calls with professional call routing and message management
- Process incoming/outgoing correspondence and maintain digital filing systems
- Coordinate office logistics including scheduling, inventory, and vendor communications
- Generate daily/weekly reports using Excel and proprietary software
- Support HR department with onboarding paperwork and compliance documentation
- Train new staff on data protocols and reception workflows
Qualifications
- Minimum 2 years data entry experience with 10,000+ keystrokes per minute
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and Google Workspace
- Associate's degree in Business Administration or related field preferred
- Exceptional organizational skills with ability to multitask in fast-paced settings
- Experience with Salesforce or similar CRM platforms
- Strong attention to detail with error detection capabilities
- Professional demeanor with excellent verbal/written communication