Job Description
Join our dynamic team as a Data Entry Receptionist at Apex Solutions Group, where precision meets customer excellence. This hybrid role combines front-desk professionalism with critical data management responsibilities in our fast-paced Los Angeles headquarters. You'll be the first point of contact for clients while ensuring seamless data flow across departments. We're seeking a detail-oriented professional who thrives in multitasking environments and values accuracy in every interaction.
Responsibilities
- Accurately input and manage client data into CRM systems with 99%+ precision
- Handle incoming calls, emails, and in-person inquiries with exceptional professionalism
- Coordinate office operations including scheduling, mail handling, and supply management
- Generate daily reports using Excel and proprietary software
- Maintain confidential client records with strict adherence to HIPAA/GDPR protocols
- Support department heads with administrative tasks and calendar management
- Perform regular data audits to ensure system integrity
Qualifications
- Minimum 2 years experience in data entry with 10,000+ keystrokes per minute
- Proficiency in Microsoft Office Suite (Excel, Outlook, Word)
- Experience with CRM systems (Salesforce or HubSpot preferred)
- Exceptional verbal and written communication skills
- Ability to multitask in high-pressure environments
- High school diploma or equivalent; associate's degree preferred
- Professional demeanor with strong customer service orientation
- Knowledge of data confidentiality best practices