Job Description
Join our dynamic team as a Data Entry Receptionist at Fresno Business Solutions! We're seeking a meticulous professional to serve as the first point of contact while managing critical data operations. This hybrid role combines exceptional customer service with precise administrative support in a fast-paced environment. Enjoy competitive compensation, comprehensive benefits, and growth opportunities in Fresno's thriving business district.
Responsibilities
- Accurately input, update, and maintain client databases with 99%+ precision
- Manage multi-line phone system and handle 30+ daily calls with professionalism
- Process invoices, purchase orders, and financial documents within SLAs
- Schedule appointments and coordinate calendars for 5+ department heads
- Generate daily/weekly reports using Microsoft Office Suite
- Assist with onboarding processes and new hire documentation
- Maintain confidential client and company information securely
Qualifications
- 2+ years experience in data entry or administrative support role
- Proven proficiency in Microsoft Excel (vlookups, pivot tables)
- Minimum 60 WPM typing speed with 95% accuracy
- Associate degree in Business Administration or related field preferred
- Experience with Salesforce or CRM systems
- Exceptional verbal/written communication skills
- Ability to multitask and prioritize 10+ daily tasks
- Detail-oriented with zero tolerance for errors