Job Description
Join our dynamic team as a Data Entry Receptionist and kickstart your administrative career! This entry-level role combines customer service excellence with precise data management in a fast-paced corporate environment. We're seeking a tech-savvy professional to serve as the first point of contact while maintaining critical digital records. Enjoy competitive pay, comprehensive benefits, and growth opportunities within our expanding North Carolina operations.
Our ideal candidate thrives in detail-oriented tasks and values accuracy above all else. You'll master our proprietary database systems while greeting clients with professionalism and warmth. This hybrid role balances front-desk duties with backend data processing, making it perfect for organized individuals who enjoy multitasking.
Responsibilities
- Accurately input, update, and maintain client data in CRM and ERP systems
- Manage multi-line phone system with exceptional call routing and message handling
- Greet visitors, screen appointments, and coordinate office access protocols
- Process incoming/outgoing correspondence and maintain digital filing systems
- Generate daily/weekly administrative reports using Excel and proprietary software
- Assist with scheduling, calendar management, and meeting logistics
- Perform quality assurance checks on data entries and correct discrepancies
Qualifications
- High school diploma or equivalent; associate degree preferred
- Minimum 40 WPM typing speed with 95%+ accuracy
- Proficiency in Microsoft Office Suite (Outlook, Excel, Word)
- Experience with data entry software (e.g., Salesforce, QuickBooks)
- Exceptional customer service and verbal communication skills
- Ability to maintain confidentiality of sensitive information
- Strong time management and multitasking capabilities
- Basic knowledge of office equipment (printers, scanners, copiers)