Job Description
We're seeking a meticulous Administrative Assistant to join our city services team. You'll be the backbone of our department, ensuring seamless operations through precise data management and administrative support. This role offers competitive benefits, professional development, and the chance to serve our vibrant community. If you thrive in organized environments and value accuracy, apply today to become part of San Francisco's dedicated public service workforce.
Responsibilities
- Accurately enter, update, and maintain critical municipal databases using proprietary software
- Process and document citizen service requests, permits, and departmental records
- Coordinate calendars, prepare meeting materials, and manage correspondence for leadership
- Generate reports and analytics from data systems for departmental decision-making
- Manage filing systems (electronic and physical) with strict confidentiality protocols
- Provide frontline customer service via phone and in-person inquiries
- Assist with special projects requiring data compilation and presentation
Qualifications
- Minimum 2 years professional data entry experience with 10,000+ keystrokes per minute
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel) and database software
- High school diploma or equivalent; college coursework preferred
- Exceptional attention to detail and error-proofing abilities
- Strong organizational skills with ability to prioritize competing deadlines
- Experience with public sector or municipal systems highly desirable
- Valid California driver's license may be required for departmental travel