Job Description
Are you a detail-oriented professional seeking a rewarding role in the heart of Kansas City? Horizon Group Solutions is looking for a dedicated Weekend Receptionist to join our dynamic team. In this pivotal role, you will be the first point of contact for our clients and visitors, ensuring a welcoming and professional atmosphere during our high-traffic weekend operations.
We offer a competitive salary, a supportive work environment, and the opportunity to work within a leading office support organization. If you excel at customer service and have a knack for organization, we want to hear from you.
Responsibilities
- Front Desk Management: Greet all visitors and clients warmly, ensuring a professional first impression and managing the reception area to maintain a pristine environment.
- Phone Support: Answer and screen incoming calls with exceptional phone etiquette, redirecting inquiries to the appropriate departments or taking detailed messages.
- Administrative Support: Handle incoming and outgoing mail, manage packages, and perform basic data entry and filing duties.
- Scheduling: Assist in scheduling appointments and managing calendars for weekend staff or clients as required.
- Customer Service: Address visitor inquiries promptly and resolve any issues or complaints to ensure high levels of client satisfaction.
- Access Control: Monitor access to the office premises, verifying visitor badges and managing the sign-in process.
- Office Maintenance: Perform minor cleaning duties and restock office supplies to ensure the workspace is fully functional.
Qualifications
- Experience: Previous experience as a receptionist or in an administrative support role is preferred.
- Availability: Must be available to work weekends (Saturday and Sunday) on a regular basis.
- Communication: Excellent verbal and written communication skills with a professional telephone manner.
- Software: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic computer skills.
- Professionalism: A neat, professional appearance and a friendly, outgoing personality.
- Organization: Strong organizational skills with the ability to multitask and prioritize tasks effectively.
- Reliability: Punctual and dependable with a strong work ethic.