Job Description
Join our dynamic healthcare team as a Weekend Receptionist in Cleveland! We're seeking a polished professional to manage front desk operations during high-traffic Saturday/Sunday shifts. This immediate opening offers competitive pay, flexible scheduling, and the chance to make a meaningful impact on patient experiences. If you thrive in fast-paced environments and excel at multitasking, apply now to become the welcoming face of our community clinic!
Responsibilities
- Manage patient check-in/check-out processes using EMR systems
- Handle multi-line phone calls with exceptional customer service
- Coordinate appointment scheduling and calendar management
- Process insurance verifications and collect co-pays
- Maintain organized patient records and filing systems
- Assist with basic administrative tasks (faxing, copying, scanning)
- Collaborate with clinical staff to ensure seamless patient flow
Qualifications
- High school diploma or equivalent required
- Minimum 1 year receptionist/front desk experience
- Proficiency with Microsoft Office Suite and EMR systems
- Exceptional communication and interpersonal skills
- Ability to multitask in high-pressure situations
- Strong attention to detail and organizational abilities
- Flexibility to work Saturdays and Sundays (7am-7pm)
- Basic medical terminology knowledge preferred