Job Description
Join our award-winning healthcare team as a Night Shift Receptionist! We're seeking a dynamic professional to manage our front desk operations during evening hours (6 PM - 6 AM) in our state-of-the-art Minneapolis facility. This flexible schedule role offers competitive compensation, comprehensive benefits, and growth opportunities. If you're a night owl with exceptional communication skills and a passion for patient care, we want you on our team!
Responsibilities
- Manage front desk operations including patient check-in/out and appointment scheduling
- Handle multi-line phone systems with professionalism and efficiency
- Assist patients with inquiries and direct them to appropriate departments
- Maintain accurate medical records and administrative documentation
- Coordinate with clinical teams for seamless patient flow during night shifts
- Process insurance verifications and collect co-payments
- Ensure security protocols are followed during overnight hours
Qualifications
- High school diploma or equivalent (college degree preferred)
- 2+ years of front desk or medical reception experience
- Exceptional customer service and communication skills
- Ability to work independently during night shift hours
- Proficiency in EHR systems (Epic/Meditech a plus)
- Strong organizational and multitasking abilities
- Flexibility to adapt to changing schedules and patient needs