Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Oakland Community Services. This immediate opening offers a competitive salary and benefits package while serving our diverse community. You'll be the first point of contact for patients and visitors during evening hours, ensuring exceptional service and smooth operations. If you're a professional with strong communication skills and a passion for healthcare administration, apply today to start your rewarding career!
Responsibilities
- Manage patient check-in/out procedures with accuracy and compassion
- Handle incoming calls and triage communications to appropriate departments
- Maintain detailed patient records and scheduling systems
- Coordinate with medical staff for urgent after-hours requests
- Ensure front desk area remains organized and compliant with HIPAA standards
- Assist with basic administrative tasks including billing inquiries
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with medical office software (EMR/EHR systems)
- Strong multitasking abilities in fast-paced environments
- Excellent verbal and written communication skills
- Ability to work independently with minimal supervision
- Basic knowledge of healthcare terminology preferred
- Flexibility to work nights, weekends, and holidays