Job Description
Join our award-winning team as a Weekend Receptionist at CityStar Hospitality Group! We're seeking a polished professional to deliver exceptional guest experiences during high-traffic weekends. This immediate opening offers competitive pay, flexible scheduling, and opportunities for advancement in our growing Ohio and Illinois portfolio. If you thrive in dynamic environments and excel at creating welcoming atmospheres, apply today!
Responsibilities
- Manage front desk operations including check-ins, check-outs, and reservation management
- Handle multi-line phone systems with exceptional customer service etiquette
- Process payments, manage cash drawers, and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Uphold brand standards through professional appearance and communication
- Assist with event setup and special weekend activities as needed
Qualifications
- Minimum 1 year front desk or customer service experience
- Proficiency with reservation systems (e.g., Opera, PMS)
- Strong communication and conflict resolution skills
- Ability to work independently in fast-paced weekend environments
- Basic knowledge of Microsoft Office Suite
- Flexible availability including Saturdays and Sundays
- High school diploma or equivalent required