Job Description
Join our dynamic team as a Night Shift Receptionist at Premier Hospitality Group! We're seeking a professional and energetic individual to manage our front desk operations during evening hours. This flexible schedule role offers competitive compensation, comprehensive benefits, and opportunities for growth in the heart of Houston's vibrant hospitality sector. If you thrive in fast-paced environments and excel at creating exceptional guest experiences, we encourage you to apply today!
Responsibilities
- Manage front desk operations during night shift (6 PM - 6 AM)
- Handle guest check-ins/check-outs and reservation inquiries
- Operate phone systems and manage communication channels
- Coordinate with security team for access control and incident management
- Perform administrative tasks including data entry and report generation
- Maintain security protocols and emergency response procedures
- Coordinate with night audit team for financial reconciliation
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 2 years receptionist or customer service experience
- Proficiency in Microsoft Office Suite and property management systems
- Exceptional communication and conflict resolution skills
- Ability to work independently with minimal supervision
- Flexibility to work weekends and holidays as needed
- Valid Texas driver's license (if required for property errands)
- Basic first aid/CPR certification preferred