Job Description
Join our dynamic healthcare team as a Weekend Receptionist at Grand Oaks Medical Center! We're seeking a professional, customer-focused individual to provide exceptional front-desk support during high-traffic weekend shifts. This role is perfect for detail-oriented communicators who thrive in fast-paced environments and want to make a meaningful impact on patient experiences.
As the first point of contact for patients, visitors, and staff, you'll embody our commitment to compassionate care while managing administrative tasks with precision. Enjoy competitive pay, flexible scheduling, and a supportive culture that values work-life balance. If you're passionate about hospitality and healthcare, apply today to become part of New Orleans' premier medical facility!
Responsibilities
- Greet and assist patients/visitors with warm professionalism and empathy
- Manage multi-line phone system and route calls to appropriate departments
- Schedule appointments and maintain accurate patient records in EHR systems
- Process insurance verifications and collect co-payments
- Coordinate with clinical staff to ensure seamless patient flow
- Maintain clean, organized reception area and manage office supplies
- Handle confidential patient information with HIPAA compliance
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with EHR systems (e.g., Epic, Cerner) and MS Office Suite
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure situations
- Strong attention to detail and organizational abilities
- Valid Louisiana healthcare background check clearance
- Weekend availability (Saturday/Sunday 8am-5pm)
- Bilingual (English/Spanish) preferred