Job Description
Join our dynamic healthcare team as a Night Shift Receptionist with flexible scheduling options. This role is perfect for students, parents, or night owls seeking work-life balance while providing exceptional patient support in a modern medical facility.
We offer competitive compensation, comprehensive benefits, and a supportive environment where your contributions are valued. Ideal candidates will thrive in a fast-paced setting while maintaining professionalism during late hours.
Responsibilities
- Manage patient check-ins and check-outs with efficiency and empathy
- Handle multi-line phone system and schedule appointments using EMR software
- Verify insurance information and process billing documentation
- Maintain secure patient records and confidential communications
- Coordinate with medical staff for urgent after-hours patient needs
- Prepare daily reports and manage office inventory
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years receptionist or customer service experience
- Proficiency in EMR systems (Epic/Meditech a plus)
- Exceptional communication and conflict resolution skills
- Ability to work independently during night shifts (7 PM - 7 AM)
- Flexibility to cover varied schedules including weekends
- Basic medical terminology knowledge