Job Description
Are you a detail-oriented professional seeking a rewarding role with a flexible schedule? Apex Medical Center is currently immediately hiring a dedicated Weekend Receptionist to join our dynamic front office team in Fresno, CA. We are looking for a friendly face to represent our brand and ensure our patients have a seamless experience during the weekend shifts.
As a key member of our administrative staff, you will be the first point of contact for our patients and visitors. This is an excellent opportunity for local talent looking to advance their career in a stable, healthcare-oriented environment.
Responsibilities
- Greet and Welcome: warmly greet patients and visitors upon arrival, ensuring a professional and welcoming atmosphere.
- Phone Management: proficiently manage a multi-line phone system, screening calls, taking accurate messages, and transferring inquiries to the appropriate departments.
- Front Desk Operations: maintain the reception area, manage the lobby, and handle incoming and outgoing mail.
- Scheduling: assist in checking patients in for appointments and updating electronic health records (EHR) as necessary.
- Administrative Support: provide general clerical support to the office, including filing, data entry, and inventory management of office supplies.
- Issue Resolution: address patient inquiries and concerns with patience and professionalism, escalating complex issues to the shift supervisor.
Qualifications
- Experience: Previous experience as a receptionist or in a customer service role is preferred.
- Availability: Must be available to work weekends (Saturday and Sunday) consistently.
- Communication: Excellent verbal and written communication skills with a professional demeanor.
- Computer Literacy: Proficient in Microsoft Office Suite (Word, Excel, Outlook) and ability to learn new software quickly.
- Education: High school diploma or GED required.
- Interpersonal Skills: Strong interpersonal skills with the ability to work well in a team-oriented environment.