Job Description
Join our award-winning team as a Weekend Receptionist at Premier Hospitality Group! We're seeking a polished professional to deliver exceptional guest experiences during our high-traffic weekend operations. This flexible schedule role (Friday-Sunday) offers competitive pay and growth opportunities in Detroit's premier hospitality district. Enjoy a vibrant work environment where your organizational skills shine while supporting our luxury hotel's front desk operations.
Responsibilities
- Manage guest check-ins/checkouts with precision and warmth
- Coordinate reservation systems and room assignments
- Handle high-volume phone calls and digital inquiries
- Process payments and maintain accurate financial records
- Assist with VIP guest requests and special arrangements
- Collaborate with housekeeping and security teams
- Maintain professional lobby ambiance and security protocols
Qualifications
- Minimum 1 year hospitality/reception experience
- Exceptional communication and conflict resolution skills
- Proficiency with Opera/PMS systems
- Ability to work independently during weekend shifts
- Valid Michigan driver's license (for errands)
- Availability to work Fridays-Sundays (8am-6pm)
- Basic knowledge of Detroit attractions and services
- Professional appearance and customer-first mindset