Job Description
Join our dynamic team as a Weekend Receptionist at Cleveland Hospitality Group! We're seeking a polished professional to deliver exceptional guest experiences during weekend shifts (Saturday/Sunday) with flexible scheduling options. This role is perfect for students, parents, or anyone seeking work-life balance while building hospitality expertise. Enjoy competitive pay, free parking, and a vibrant downtown Cleveland work environment.
Responsibilities
- Manage front desk operations including check-ins/outs, phone systems, and guest inquiries
- Coordinate with housekeeping and maintenance teams to resolve guest requests
- Process payments and manage reservation systems with precision
- Maintain pristine lobby areas and ensure compliance with safety protocols
- Handle confidential guest information with discretion and professionalism
- Assist with event coordination and special guest arrangements
Qualifications
- 1+ years front desk or customer service experience preferred
- Exceptional communication and problem-solving skills
- Proficiency with reservation software (e.g., Opera, Delphi)
- Ability to work independently during off-peak hours
- Flexible availability for weekend shifts (Saturdays/Sundays)
- High school diploma or equivalent required
- Valid Ohio driver's license (if required for errands)