Job Description
Join our award-winning healthcare team as a Weekend Receptionist at Cleveland Wellness Center! We're seeking a warm and professional individual to provide exceptional front-desk support during weekend shifts (Saturday/Sunday, 8am-4pm). Enjoy a flexible schedule while making a meaningful impact in our patients' experience. What We Offer: Competitive pay, free parking, comprehensive training, and a supportive team environment. Perfect for students, parents, or anyone seeking weekend work-life balance.
Responsibilities
- Greet and register patients with a welcoming demeanor
- Manage multi-line phone systems and schedule appointments
- Process insurance verification and collect payments
- Maintain accurate patient records in EMR systems
- Coordinate with clinical teams for seamless patient flow
- Handle confidential information with HIPAA compliance
Qualifications
- High school diploma or equivalent required
- 1+ years customer service/reception experience
- Proficiency with scheduling software (e.g., Epic, Athena)
- Exceptional communication and multitasking skills
- Ability to work independently with minimal supervision
- Flexibility to cover occasional weekday shifts