Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Urban Healthcare Partners! We're seeking a professional and energetic individual to manage our front desk operations during evening hours. This critical role ensures seamless patient experiences while supporting our 24/7 care delivery model. Immediate hiring available for qualified candidates ready to make an impact in Chicago's thriving medical community.
Responsibilities
- Manage front desk operations during evening shifts (10 PM - 6 AM)
- Greet patients, visitors, and staff with exceptional professionalism
- Handle multi-line phone systems and triage communications
- Schedule appointments and maintain accurate patient records
- Process registrations and verify insurance information
- Coordinate with security and overnight medical teams
- Maintain a clean, organized, and welcoming reception area
- Respond to after-hours emergencies following protocol
Qualifications
- Minimum 1 year receptionist or customer service experience
- Exceptional verbal/written communication skills
- Proficiency in Microsoft Office Suite and EMR systems
- Ability to multitask in high-pressure environments
- Flexibility to work nights, weekends, and holidays
- Basic medical terminology knowledge preferred
- High school diploma or equivalent required
- Background check and drug screen mandatory