Job Description
Join our award-winning healthcare team as a Weekend Receptionist at Cleveland Wellness Center! We're seeking a polished professional to deliver exceptional patient experiences during our high-traffic weekend hours. This pivotal role combines administrative excellence with genuine hospitality in a state-of-the-art facility. Enjoy competitive compensation, flexible scheduling, and opportunities for growth within our supportive community-focused environment. If you thrive in dynamic settings and value patient-first care, apply today!
Responsibilities
- Manage front desk operations with precision and warmth during weekend shifts
- Coordinate patient check-in/check-out processes using EMR systems
- Handle multi-line phone calls with exceptional customer service
- Schedule appointments and maintain accurate patient records
- Assist with insurance verification and billing inquiries
- Collaborate with clinical teams to ensure seamless patient flow
- Maintain a clean, organized, and welcoming reception area
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 2+ years of customer service or reception experience
- Proficiency with EMR systems (Epic/Meditech a plus)
- Exceptional communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Ability to multitask in fast-paced environments
- Basic knowledge of medical terminology
- Flexibility to work Saturdays and Sundays (7am-3pm)