Job Description
Join our dynamic healthcare team as a Weekend Receptionist! We're seeking a polished professional to manage front desk operations during high-traffic Saturday/Sunday shifts at our Sacramento Valley location. This role is perfect for candidates seeking weekend flexibility while delivering exceptional patient experiences. Enjoy competitive pay, comprehensive training, and a supportive environment in one of California's most vibrant communities.
Responsibilities
- Manage patient check-in/check-out processes with precision and empathy
- Handle multi-line phone system and route inquiries to appropriate departments
- Verify insurance information and collect co-payments accurately
- Maintain organized patient records using EMR systems
- Coordinate appointment scheduling and manage waitlist efficiently
- Prepare and distribute daily reports for medical staff
- Uphold strict HIPAA compliance and confidentiality standards
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with EMR systems (Epic/Meditech preferred)
- Exceptional communication and conflict resolution skills
- Ability to work independently during weekend shifts
- Strong attention to detail in documentation and financial transactions
- Basic medical terminology knowledge
- High school diploma or equivalent required
- Valid California driver's license (for occasional errands)