Job Description
Join our dynamic healthcare team as a Weekend Receptionist at Mesa Valley Medical Center! We're seeking a polished professional to deliver exceptional patient experiences during high-traffic weekend hours. This role is perfect for detail-oriented individuals who thrive in fast-paced environments and want to make an immediate impact in our community.
Responsibilities
- Manage patient check-ins, verify insurance information, and maintain accurate digital records
- Coordinate appointment scheduling and manage waitlists efficiently
- Handle multi-line phone systems with professionalism and empathy
- Assist with patient inquiries regarding services and procedures
- Support administrative tasks including filing, scanning, and data entry
- Collaborate with clinical staff to ensure seamless patient flow
- Maintain a clean, organized reception area
Qualifications
- High school diploma or equivalent required
- 1+ years of customer service or reception experience
- Proficiency in EMR/EHR systems and Microsoft Office Suite
- Exceptional communication and multitasking abilities
- Ability to work independently with minimal supervision
- Weekend availability (Saturday/Sunday, 6 AM - 6 PM)
- Basic medical terminology knowledge preferred