Job Description
Join our dynamic team as a Weekend Receptionist at Metropolitan Hospitality Group! We're seeking a polished professional to deliver exceptional guest experiences during high-energy weekend shifts. This role is perfect for detail-oriented individuals who thrive in fast-paced environments and want to grow their career in hospitality. Enjoy competitive pay, flexible scheduling, and immediate start opportunities.
Responsibilities
- Manage front desk operations with professionalism and efficiency
- Handle guest check-ins/check-outs using property management systems
- Answer multi-line phone calls and route inquiries appropriately
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Assist with event setup and guest special requests
- Maintain a clean, organized reception area
Qualifications
- 1+ years front desk or reception experience
- Exceptional communication and interpersonal skills
- Proficiency with reservation systems (e.g., Opera, Fidelio)
- Ability to multitask in high-pressure situations
- Strong attention to detail and problem-solving abilities
- Weekend availability (Sat/Sun shifts required)
- Basic knowledge of Boston area attractions and services